Flood Damage & Restoration
Every hour matters. Call us the moment it happens.
Why Speed Matters
Water extraction and drying can prevent most damage.
Mould spores activate. Odours develop. Underlay starts to deteriorate.
Mould spreads into wall cavities and subfloor. Structural timber at risk.
What We Do
Full water extraction, structural drying and insurance documentation — handled from start to sign-off.
Structural Timber Drying
When water soaks through your carpet, it doesn't stop there. Water wicks deep into wall linings, subfloor boards and timber framing — standard equipment can't reach it.
Auckland Carpet Care uses the Viking PDS Pro — a high-pressured heated air injection system that dries wall cavities from the inside out. The same equipment used by insurance-approved restoration companies throughout New Zealand and Australia.
Technical note for insurers & builders
Our structural drying process follows IICRC S500 standard principles for water damage restoration, including documentation of psychrometric conditions and daily moisture monitoring logs.
Our 5-Step Process
Every flood job is documented from start to sign-off so your insurer has everything they need.
Moisture mapping
We take readings throughout the affected structure to identify the full extent of water penetration — including inside wall cavities.
Targeted air mover placement
Industrial air movers are positioned to create airflow inside wall cavities and under subfloor systems — not just across the surface.
Dehumidification drying cycle
Industrial dehumidifiers extract moisture from the air as it's drawn through the structure, accelerating the drying of the timber framing.
Daily monitoring and logging
We check and document moisture readings daily until levels reach the target range for safe reinstatement.
Sign-off and insurance report
We issue a drying completion report with recorded moisture data — the evidence your insurer needs to close the claim.
Insurance Documentation
We provide full drying documentation and reports to support your insurance claim — including moisture logs for structural drying jobs. Our reports are accepted by major NZ insurers.
Call 021 263 5457 — Available 24/7